Client-First Banker: Tech-Savvy Relationship Builder

JPMorgan Chase; Cincinnati (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

JPMorgan Chase's Chase branch is seeking an Associate Banker to deliver welcoming, attentive service while leveraging the latest banking solutions and digital tools. You will build trusted relationships with clients and help them achieve financial goals by sharing product knowledge and solutions.

In this role you will greet clients, open accounts, assist with day-to-day transactions via Chase Mobile App and ATMs, and collaborate with the branch team to provide seamless service and strong client

Qualifications

• Client-first mindset with friendly, attentive service.
• Demonstrated ability to build trusted client relationships.
• Strong communicator able to resolve issues and explain solutions.
• Willingness to learn products, services, and procedures.
• Cash handling experience or client service background.
• High school diploma or GED.

Responsibilities

• Greet clients, manage lobby flow, and schedule meetings.
• Open accounts and perform servicing while following policies.
• Educate clients on self-service channels and digital banking.
• Build relationships and partner with branch team to meet goals.
• Assist with branch operations and cash handling.

Skills

Client service

Relationship building

Communication

Problem solving

Product knowledge

Education

High school diploma or GED

Job description

JPMorgan Chase's Chase branch is seeking an Associate Banker to deliver welcoming, attentive service while leveraging the latest banking solutions and digital tools. You will build trusted relationships with clients and help them achieve financial goals by sharing product knowledge and solutions.

In this role you will greet clients, open accounts, assist with day-to-day transactions via Chase Mobile App and ATMs, and collaborate with the branch team to provide seamless service and strong client