Client-First Banker: Build Relationships with Tech

JPMorgan Chase; Hercules (CA); On-site; USD 45,000 - 75,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker to deliver welcoming, attentive service and help clients achieve financial goals. You will greet clients, manage lobby flow, open accounts, and educate customers on digital banking tools such as Chase Mobile App and Chase.com.

The role emphasizes relationship building, active listening, collaboration with branch teams, and adherence to banking policies to ensure exceptional customer experiences.

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, polite communication.
• Ability to quickly learn products, services and procedures.
• Ability to resolve client issues with attention to detail.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by account servicing and opening new accounts.
• Educate clients on day-to-day banking transactions and digital tools.
• Build meaningful relationships by listening, asking questions, and offering solutions.
• Perform branch operations while adhering to bank policies and procedures.

Skills

Client service

Communication

Team collaboration

Attention to detail

Product knowledge

Education

High school diploma or GED

Job description

JPMorgan Chase is seeking an Associate Banker to deliver welcoming, attentive service and help clients achieve financial goals. You will greet clients, manage lobby flow, open accounts, and educate customers on digital banking tools such as Chase Mobile App and Chase.com.

The role emphasizes relationship building, active listening, collaboration with branch teams, and adherence to banking policies to ensure exceptional customer experiences.