Client-First Banker: Relationship & Tech-Savvy Expert

JPMorganChase; Fairfield (CA); On-site; USD 42,000 - 68,000; Full time

Job summary

JPMorganChase is seeking an Associate Banker to provide exceptional client experiences in a branch setting. You will greet clients, manage lobby flow, open and service accounts, and educate customers on digital tools like the Chase Mobile App and Chase.com, while building trusted relationships.

The role emphasizes hospitality, problem solving, and teamwork to help clients meet their financial goals and to contribute to branch success.

Qualifications

• Client-first mindset and hospitality across all client interactions.
• Ability to build trusted relationships with clients and teams.
• Clear, polite communication to understand and help clients.
• Ability to learn products, services, and procedures quickly.
• Reading and speaking English and Spanish is required.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Exceed client expectations by servicing accounts and opening new ones in line with policies.
• Educate clients on day-to-day banking and using Chase Mobile App, Chase.com and ATMs.
• Build meaningful relationships by listening, asking questions, and offering solutions.
• Perform branch operations while adhering to bank policies and procedures.

Skills

Client service

Relationship building

Communication

Bilingual English/Spanish

Problem solving

Tech literacy

Education

High school diploma or GED

Job description

JPMorganChase is seeking an Associate Banker to provide exceptional client experiences in a branch setting. You will greet clients, manage lobby flow, open and service accounts, and educate customers on digital tools like the Chase Mobile App and Chase.com, while building trusted relationships.

The role emphasizes hospitality, problem solving, and teamwork to help clients meet their financial goals and to contribute to branch success.