Client-First Banking Associate — Tech-Savvy Service

JPMorganChase; New York (NY); On-site; USD 52,000 - 64,000; Full time

Job summary

Chase, a leading financial services firm, seeks an Associate Banker to create a welcoming environment and deliver attentive service to clients in-branch. You will greet clients, open accounts, assist with daily transactions, and promote digital tools like the Chase Mobile App to meet financial goals.

This role emphasizes building trusted relationships through active listening, empathy, and teamwork while ensuring regulatory compliance. High school diploma required.

Qualifications

• Client service experience or comparable experience.
• Ability to greet clients and provide attentive, welcoming service.
• Strong communication and relationship-building abilities.

Responsibilities

• Greet clients as they enter the branch and manage lobby flow with attentiveness.
• Open new accounts and perform account servicing while following policies.
• Assist clients with daily banking and digital tools like Chase Mobile App and Chase.com.
• Build meaningful client relationships through active listening and empathy.
• Support branch operations and comply with banking procedures.

Skills

Client service experience

Relationship building

Communication skills

Problem solving

Team collaboration

Product knowledge learning

Education

High school diploma or GED

Job description

Chase, a leading financial services firm, seeks an Associate Banker to create a welcoming environment and deliver attentive service to clients in-branch. You will greet clients, open accounts, assist with daily transactions, and promote digital tools like the Chase Mobile App to meet financial goals.

This role emphasizes building trusted relationships through active listening, empathy, and teamwork while ensuring regulatory compliance. High school diploma required.