Client-First Banking Associate — Elevate Customer Experience

JPMorganChase; Rockford (IL); On-site; USD 35,000 - 52,000; Full time

Job summary

JPMorgan Chase in Rockford, IL seeks an Associate Banker to deliver exceptional client experiences using the latest banking solutions. You will greet clients, open and service accounts, and guide customers through digital tools like Chase Mobile App and Chase.com while staying compliant with policies.

You will build trusted client relationships, collaborate with the branch team, and contribute to branch success through attentive service and effective problem solving.

Qualifications

• High school diploma or GED required.
• Strong customer service and communication skills.
• Ability to build trusted client relationships.

Responsibilities

• Greet clients, provide attentive service, and manage lobby flow.
• Open new accounts and service existing ones in compliance with policies.
• Educate clients on banking transactions and digital self-service options.
• Build trusted relationships and collaborate with team to meet goals.
• Assist with branch operations and cash handling according to procedures.

Skills

Client service

Communication

Relationship building

Teamwork

Tech literacy

Learning quickly

Education

High school diploma or GED

Tools

Chase Mobile App

Banking software

ATMs

Job description

JPMorgan Chase in Rockford, IL seeks an Associate Banker to deliver exceptional client experiences using the latest banking solutions. You will greet clients, open and service accounts, and guide customers through digital tools like Chase Mobile App and Chase.com while staying compliant with policies.

You will build trusted client relationships, collaborate with the branch team, and contribute to branch success through attentive service and effective problem solving.