Client-First Banker: Service & Tech Solutions

JPMorgan Chase; Rockford (IL); On-site; USD 35,000 - 45,000; Full time

Job summary

Chase is hiring an Associate Banker in Rockford, IL to deliver welcoming, attentive service, build trusted client relationships, and help customers achieve their financial goals using the latest banking solutions.

You will greet clients, assist with account openings and servicing, and educate them on digital tools like the Chase Mobile App and Chase.com, while collaborating with the branch team to ensure a seamless, compliant experience.

Qualifications

• High school diploma or GED required.
• Strong client service and communication skills.
• Ability to build trusted relationships and work in a team.

Responsibilities

• Greeting clients and creating a welcoming lobby environment.
• Assist with account openings and servicing while following policies.
• Educate customers on digital banking tools such as Chase Mobile App and online platforms.
• Collaborate with branch team to meet financial goals.

Skills

Client service

Relationship building

Communication

Problem solving

Education

High school diploma or GED

Job description

Chase is hiring an Associate Banker in Rockford, IL to deliver welcoming, attentive service, build trusted client relationships, and help customers achieve their financial goals using the latest banking solutions.

You will greet clients, assist with account openings and servicing, and educate them on digital tools like the Chase Mobile App and Chase.com, while collaborating with the branch team to ensure a seamless, compliant experience.