Client-Centric Banking Associate

JPMorgan Chase & Co.; Rockford (IL); On-site; USD 25,000 - 33,000; Part time

Job summary

JPMorgan Chase & Co. in Rockford, IL is seeking an Associate Banker for a part-time role. You will greet clients, provide attentive service, and help with basic banking transactions and product recommendations, helping clients meet their financial goals.

You will build lasting relationships, learn products, and collaborate with branch colleagues to deliver a seamless client experience in a dynamic retail banking environment.

Qualifications

• Experience delivering attentive, friendly service to clients in a banking setting.
• Ability to build trusted relationships and understand client needs.
• Clear, polite communication and strong listening skills.
• Collaborative mindset to work with branch teammates.
• Willingness to learn banking products, services and procedures.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby flow, and using a tablet to check them in.
• Provide account servicing, maintenance, and open new accounts while following policies.
• Assist clients with day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations including cash handling in line with policies.

Skills

Client service experience

Relationship building

Effective communication

Team collaboration

Product and procedures learning

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Rockford, IL is seeking an Associate Banker for a part-time role. You will greet clients, provide attentive service, and help with basic banking transactions and product recommendations, helping clients meet their financial goals.

You will build lasting relationships, learn products, and collaborate with branch colleagues to deliver a seamless client experience in a dynamic retail banking environment.