Client-First Banker | Digital Banking Specialist

JPMorganChase; Incline Village (NV); On-site; USD 38,000 - 60,000; Full time

Job summary

Chase (JPMorganChase) is seeking an Associate Banker to deliver exceptional client experiences in a branch setting. You will greet clients, facilitate service and account openings, and guide customers through banking solutions using Chase Mobile App and online tools.

You will work as part of a branch team to build trusted relationships, provide product knowledge, and ensure regulatory compliance while helping clients achieve their financial goals.

Qualifications

• Basic client service and interpersonal skills.
• Ability to greet clients and manage lobby flow.
• Willingness to learn banking products and policies.

Responsibilities

• Create a welcoming environment and greet clients entering the branch.
• Provide account servicing, maintenance, and open new accounts while following policies.
• Educate clients on day-to-day banking transactions and self-service options.
• Build relationships with clients by listening, asking questions, and sharing solutions.
• Handle branch operations and cash devices while adhering to bank procedures.

Skills

Client service

Communication

Empathy

Teamwork

Problem solving

Product knowledge

Education

High school diploma or GED

Job description

Chase (JPMorganChase) is seeking an Associate Banker to deliver exceptional client experiences in a branch setting. You will greet clients, facilitate service and account openings, and guide customers through banking solutions using Chase Mobile App and online tools.

You will work as part of a branch team to build trusted relationships, provide product knowledge, and ensure regulatory compliance while helping clients achieve their financial goals.