Client-First Banking Associate: Concierge & Solutions

JPMorgan Chase & Co.; St. Louis (MO); On-site; USD 38,000 - 52,000; Full time

Job summary

JPMorgan Chase & Co. invites you to join our branch team as an Associate Banker to deliver exceptional client experiences and trusted financial guidance. You will help clients open accounts, learn digital tools, and access tailored banking solutions in a welcoming environment.

You will collaborate with teammates to manage daily branch operations, ensure regulatory compliance, and continuously improve service quality for every client interaction.

Qualifications

• Client service experience or comparable experience.
• Strong communication and interpersonal skills.
• Willingness to engage clients and learn banking products.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them through the lobby.
• Provide account servicing and maintenance including opening new accounts.
• Educate clients on day-to-day banking and digital tools (mobile app, website, ATMs).
• Build client relationships through thoughtful questions and empathetic service.
• Assist with branch operations and cash handling while following policies.

Skills

Client service

Cash handling

Communication

Team collaboration

Regulatory awareness

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. invites you to join our branch team as an Associate Banker to deliver exceptional client experiences and trusted financial guidance. You will help clients open accounts, learn digital tools, and access tailored banking solutions in a welcoming environment.

You will collaborate with teammates to manage daily branch operations, ensure regulatory compliance, and continuously improve service quality for every client interaction.