Client-First Banking Associate Build Relationships & Tech

JP Morgan Chase; San Bernardino (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

JP Morgan Chase is hiring an Associate Banker in California to welcome clients and deliver personalized financial solutions. You will greet clients, manage lobby flow with a tablet, assist with daily banking needs, and support branch goals through attentive service.

You will build trusted relationships by listening, asking questions, and educating clients about Chase Mobile App, online banking, and in-branch services. Bilingual English/Spanish skills are required.

Qualifications

• Client service experience or comparable.
• Fluency in English and Spanish required.
• Ability to learn products, services, and procedures.
• Excellent communication and interpersonal skills.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby flow with a tablet, and scheduling meetings.
• Exceed client expectations by servicing accounts and opening new accounts in compliance with policies.
• Educate clients on digital tools like Chase Mobile App, Chase.com, and ATMs to fulfill banking needs.
• Build trusted client relationships by listening, asking questions, and sharing product knowledge to help achieve financial goals.
• Support branch operations, including handling cash devices, while following bank policies.

Skills

Client service experience

Bilingual English/Spanish

Communication skills

Teamwork

Cash handling

Education

High school diploma or GED

Job description

JP Morgan Chase is hiring an Associate Banker in California to welcome clients and deliver personalized financial solutions. You will greet clients, manage lobby flow with a tablet, assist with daily banking needs, and support branch goals through attentive service.

You will build trusted relationships by listening, asking questions, and educating clients about Chase Mobile App, online banking, and in-branch services. Bilingual English/Spanish skills are required.