Client-First Banker: Tech-Savvy Relationship Expert

Testing Site - JPMC; Redondo Beach (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

JPMorgan Chase in California seeks an Associate Banker to deliver courteous, client-focused service and introduce customers to our financial solutions.

You will greet clients, process transactions, open accounts, and guide them to digital tools like the Chase Mobile App, while adhering to bank policies.

This role emphasizes building trusted relationships and collaborating with team members to help clients achieve their financial goals.

Qualifications

• High school diploma or GED required.
• Strong customer service orientation and ability to help clients with banking needs.
• Attention to detail and ability to learn products and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby traffic, scheduling meetings.
• Assist with day-to-day transactions and open new accounts while following policies and regulatory requirements.
• Educate clients on technology self-service options like Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge with clients.
• Perform branch operations and manage cash devices in compliance with bank policies.

Skills

Client service

Relationship building

Communication

Cash handling

Education

High school diploma or GED

Job description

JPMorgan Chase in California seeks an Associate Banker to deliver courteous, client-focused service and introduce customers to our financial solutions.

You will greet clients, process transactions, open accounts, and guide them to digital tools like the Chase Mobile App, while adhering to bank policies.

This role emphasizes building trusted relationships and collaborating with team members to help clients achieve their financial goals.