Relationship Banker: Build Trust & Financial Solutions

JP Morgan Chase; Capitola (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

JP Morgan Chase is seeking an Associate Relationship Banker at a California branch. You will welcome clients, provide friendly service, and present banking solutions to meet financial needs, while leveraging Chase Mobile App and Chase.com.

You will learn products, follow procedures, and work with a team of specialists to deliver compliant, high-quality experiences for every visitor, including weekend hours.

Qualifications

• High school diploma or GED required.
• Strong customer service and communication skills.
• Ability to follow banking policies and procedures.
• Willingness to work weekends and some evenings.

Responsibilities

• Put clients first and deliver attentive, friendly service in-branch.
• Speak clearly, ask questions, and tailor product recommendations.
• Assist walk-in and scheduled clients in person and by phone.
• Educate clients on Chase digital tools and banking solutions.
• Learn products and procedures to consult with clients and connect them to specialists.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Customer service excellence

Effective communication

Problem solving

Regulatory compliance awareness

Time management

Education

High school diploma or GED

Tools

Chase Mobile App

Chase Online

Job description

JP Morgan Chase is seeking an Associate Relationship Banker at a California branch. You will welcome clients, provide friendly service, and present banking solutions to meet financial needs, while leveraging Chase Mobile App and Chase.com.

You will learn products, follow procedures, and work with a team of specialists to deliver compliant, high-quality experiences for every visitor, including weekend hours.