Client-First Banking Associate | Tech-Savvy & Welcoming

JPMorgan Chase & Co.; Kentfield (CA); On-site; USD 55,000 - 70,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker in California to welcome clients, educate them on banking products, and support day-to-day branch operations.

You will greet clients, assist with account openings, and guide customers in using Chase Mobile App and online services to meet their financial goals. The role emphasizes delivering exceptional service, building trusted relationships, and collaborating with the branch team to ensure a seamless client experience across in-person and

Qualifications

• Experience in delivering attentive and friendly service to clients.
• Ability to build trusted relationships with clients.
• Ability to communicate clearly and politely to understand and help clients.
• Familiarity with everyday banking transactions and digital tools.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them through the lobby.
• Assist with account servicing and opening new accounts in compliance with policies.
• Educate clients on daily banking activities and digital self-service options.
• Build relationships with clients by listening and asking questions to understand needs.
• Perform branch operations and handle cash devices according to procedures.

Skills

Client service

Communication

Teamwork

Education

High school diploma or GED

Tools

Chase Mobile App

Job description

JPMorgan Chase & Co. is seeking an Associate Banker in California to welcome clients, educate them on banking products, and support day-to-day branch operations.

You will greet clients, assist with account openings, and guide customers in using Chase Mobile App and online services to meet their financial goals. The role emphasizes delivering exceptional service, building trusted relationships, and collaborating with the branch team to ensure a seamless client experience across in-person and