Client-First Banking Associate: Relationship & Tech Advocate

JPMorganChase; Los Angeles (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

JPMorganChase in Los Angeles is seeking an Associate Banker to welcome clients, provide attentive service, and promote Chase banking solutions. You’ll greet clients, open accounts, and help customers navigate digital tools like Chase Mobile App and Chase.com while building trusted relationships and collaborating with branch colleagues.

You will rapidly learn products, comply with policies, and contribute to a positive client experience.

Qualifications

• Client service experience or equivalent.
• Ability to build trusted relationships with clients.
• Clear and polite communication with clients.
• Ability to quickly learn products, services, and procedures.

Responsibilities

• Create a welcoming environment and greet clients as they enter the branch.
• Open new accounts and provide account servicing while following policies.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and collaborating with team.
• Perform branch operations and cash handling in line with bank procedures.

Skills

Client service

Relationship building

Communication

Product knowledge

Team collaboration

Learning quickly

Education

High school diploma or GED

Job description

JPMorganChase in Los Angeles is seeking an Associate Banker to welcome clients, provide attentive service, and promote Chase banking solutions. You’ll greet clients, open accounts, and help customers navigate digital tools like Chase Mobile App and Chase.com while building trusted relationships and collaborating with branch colleagues.

You will rapidly learn products, comply with policies, and contribute to a positive client experience.