Client-First Banking Associate: Build Relationships & Tech

JPMorgan Chase & Co.; Burlington (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Chase in Burlington, NC is seeking an Associate Banker to welcome clients, open accounts, and provide attentive service using Chase's digital tools. You will build lasting relationships by listening and offering product knowledge to help clients reach their financial goals.

You will guide clients through Chase Mobile, Chase.com, and ATM solutions, while partnering with the branch team to ensure a seamless customer experience and compliant operations.

Qualifications

• High school diploma or GED equivalent.
• Client service experience or comparable experience.
• Strong interpersonal and communication skills.
• Ability to learn products and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and perform account servicing while adhering to policies.
• Educate clients on Chase Mobile App, Chase.com, and ATMs for everyday banking.
• Build trusted relationships by listening, asking questions, and collaborating with branch teammates.
• Assist with branch operations and cash devices in accordance with bank procedures.

Skills

Client service

Relationship building

Effective communication

Problem solving

Team collaboration

Technology affinity

Cash handling

Education

High school diploma or GED

Job description

Chase in Burlington, NC is seeking an Associate Banker to welcome clients, open accounts, and provide attentive service using Chase's digital tools. You will build lasting relationships by listening and offering product knowledge to help clients reach their financial goals.

You will guide clients through Chase Mobile, Chase.com, and ATM solutions, while partnering with the branch team to ensure a seamless customer experience and compliant operations.