Client-First Banker: Build Relationships & Tech Solutions

Aumni; Charlotte (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Chase is seeking an Associate Banker to represent our brand in the branch, delivering hospitable, attentive service and building trusted relationships with clients. You will help clients navigate banking solutions and digital channels while upholding our standards.

In this role, you will greet clients, assist with account servicing and new accounts, and educate customers on Chase Mobile App, Chase.com, and ATM usage to meet their financial goals. Team collaboration is essential to success.

Qualifications

• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and communicate clearly.
• Ability to resolve client issues with attention to detail.
• Ability to collaborate with team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing, opening new accounts, and adherence to policies.
• Educate clients on day-to-day banking using digital channels and self-service options.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations in line with bank policies and procedures.

Skills

Client service

Relationship building

Communication

Team collaboration

Problem solving

Education

High school diploma/GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

Chase is seeking an Associate Banker to represent our brand in the branch, delivering hospitable, attentive service and building trusted relationships with clients. You will help clients navigate banking solutions and digital channels while upholding our standards.

In this role, you will greet clients, assist with account servicing and new accounts, and educate customers on Chase Mobile App, Chase.com, and ATM usage to meet their financial goals. Team collaboration is essential to success.