Client-First Banking Associate

JPMorgan Chase & Co.; Town of Florida (NY); On-site; USD 42,000 - 60,000; Full time

Job summary

JPMorgan Chase & Co. in New York is seeking an Associate Banker to deliver exceptional client experiences at the branch. You will greet clients, open and service accounts, and guide customers through Chase’s digital banking tools while building trusted relationships with clients.

The role emphasizes hospitality, regulatory compliance, and teamwork to support the branch’s goals and enhance financial outcomes for clients within a modern, technology-driven environment.

Qualifications

• High school diploma or GED required.
• Experience in client service or similar roles.
• Ability to build trusted relationships with clients.
• Strong communication and problem-solving skills.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Open new accounts and service existing ones while complying with policies and regulatory requirements.
• Educate clients on day-to-day banking and digital options like Chase Mobile App and Chase.com.
• Build trusted relationships by listening, asking questions, and offering product solutions.
• Assist branch operations and cash handling while following bank procedures.

Skills

Client service

Relationship building

Communication skills

Problem solving

Team collaboration

Cash handling

Attention to detail

Education

High School Diploma or GED

Tools

Chase Mobile App

Job description

JPMorgan Chase & Co. in New York is seeking an Associate Banker to deliver exceptional client experiences at the branch. You will greet clients, open and service accounts, and guide customers through Chase’s digital banking tools while building trusted relationships with clients.

The role emphasizes hospitality, regulatory compliance, and teamwork to support the branch’s goals and enhance financial outcomes for clients within a modern, technology-driven environment.