Client-First Banker: Relationship Builder & Tech-Savvy

JPMorgan Chase & Co.; New York (NY); On-site; USD 52,000 - 70,000; Full time

Job summary

JPMorgan Chase & Co. in New York seeks an Associate Banker to deliver exceptional client experiences at a branch, greeting clients, advising on products, and using Chase digital tools.

You will help clients open and service accounts while maintaining compliance and security, contributing to branch goals and customer satisfaction. As an Associate Banker, you will collaborate with team members to provide seamless service, learn new products quickly, and grow relationships with both new and

Qualifications

• Client-first mindset with attentive and friendly service.
• Ability to build trusted relationships with clients.
• Clear and polite communication to understand and help.
• Resolve client issues with attention to detail.
• Collaborate with team to deliver seamless service.
• Quickly learn Chase products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and service existing ones while following policies.
• Assist with everyday banking and self-service options (Chase Mobile, Chase.com, ATMs).
• Build relationships by listening, asking questions, and partnering with team.
• Handle branch operations, including cash devices, per bank procedures.

Skills

Client service

Relationship building

Communication

Issue resolution

Team collaboration

Product knowledge learning

Education

High school diploma or GED equivalent

Job description

JPMorgan Chase & Co. in New York seeks an Associate Banker to deliver exceptional client experiences at a branch, greeting clients, advising on products, and using Chase digital tools.

You will help clients open and service accounts while maintaining compliance and security, contributing to branch goals and customer satisfaction. As an Associate Banker, you will collaborate with team members to provide seamless service, learn new products quickly, and grow relationships with both new and