Client-First Banking Associate

JPMorganChase; Spring Hill (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

JPMorgan Chase in Spring Hill is seeking an Associate Banker to deliver exceptional client experiences, open new accounts, and educate customers on digital banking tools. You will represent the Chase brand with hospitality and leverage technology to meet client financial needs.

The role emphasizes relationship-building, service excellence, and collaboration with branch teammates to achieve goals and provide a seamless banking experience for customers.

Qualifications

• Client-first mindset and delivering attentive service.
• Ability to build trusted relationships with clients.
• Clear and polite communication to understand and assist clients.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing, maintenance, and new account openings per policies.
• Educate clients on day-to-day banking and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships through active listening, empathy, and collaboration with team members.
• Handle branch operations and cash devices in compliance with policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Education

High School Diploma or GED

Job description

JPMorgan Chase in Spring Hill is seeking an Associate Banker to deliver exceptional client experiences, open new accounts, and educate customers on digital banking tools. You will represent the Chase brand with hospitality and leverage technology to meet client financial needs.

The role emphasizes relationship-building, service excellence, and collaboration with branch teammates to achieve goals and provide a seamless banking experience for customers.