Client-Centric Banking Associate

JP Morgan Chase; Spring Hill (TN); On-site; USD 19,000 - 25,000; Full time

Job summary

JP Morgan Chase in Spring Hill, TN is seeking a customer-focused branch associate to greet clients, open accounts, and provide attentive service.

You will help clients with day-to-day banking, explain digital tools like Chase Mobile App, and work with the team to meet financial goals.

This role emphasizes integrity, regulatory compliance, and a welcoming experience in a busy branch environment.

Qualifications

• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear communication.
• Ability to resolve client issues quickly with attention to detail.
• Ability to elevate the client experience through teamwork.
• Ability to learn products, services, and procedures quickly.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Greet clients and provide attentive, friendly service.
• Open and service accounts in compliance with policies.
• Educate clients on day-to-day banking and digital tools.
• Build relationships and help clients achieve financial goals.
• Handle branch operations including cash handling and ATMs.

Skills

Client service

Relationship building

Communication

Empathy

Attention to detail

Teamwork

Tech literacy

Adaptability

Education

High school diploma or GED

Job description

JP Morgan Chase in Spring Hill, TN is seeking a customer-focused branch associate to greet clients, open accounts, and provide attentive service.

You will help clients with day-to-day banking, explain digital tools like Chase Mobile App, and work with the team to meet financial goals.

This role emphasizes integrity, regulatory compliance, and a welcoming experience in a busy branch environment.