Client-First Banking Associate & Financial Solutions

JPMorgan Chase & Co.; Tarpon Springs (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

JPMorgan Chase & Co. in Tarpon Springs is seeking an Associate Banker to deliver exceptional client experiences and leverage cutting-edge banking solutions. You will greet clients, assist with accounts, and guide customers in using Chase Mobile App and digital channels.

The role emphasizes building trusted client relationships, understanding products, and collaborating with branch teammates to meet financial goals. Strong communication and service mindset are essential.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to quickly learn products, services, and procedures.
• Ability to quickly and accurately resolve client issues with attention to detail.

Responsibilities

• Create a welcoming environment by greeting clients as they enter the branch and manage lobby traffic using a tablet.
• Exceed client expectations by servicing accounts, maintaining accounts, and opening new accounts while following policies and regulatory requirements.
• Educate clients on day-to-day banking, including Chase Mobile App, Chase.com, and ATMs for needs anytime, anywhere.
• Build meaningful client relationships by listening, asking questions, showing empathy, and sharing product knowledge to help achieve financial goals.
• Perform branch operations, including managing cash devices like the cash vault or ATMs, in compliance with bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Learning quickly

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Tarpon Springs is seeking an Associate Banker to deliver exceptional client experiences and leverage cutting-edge banking solutions. You will greet clients, assist with accounts, and guide customers in using Chase Mobile App and digital channels.

The role emphasizes building trusted client relationships, understanding products, and collaborating with branch teammates to meet financial goals. Strong communication and service mindset are essential.