Associate Banker: Client Experience & Tech Solutions

JPMorgan Chase & Co.; Spring Hill (TN); In loco; USD 42.000 - 56.000; Tempo pieno

Descrizione del lavoro

JPMorgan Chase & Co. in Spring Hill, TN is seeking an Associate Banker to welcome clients and provide attentive service while using the latest banking solutions and cutting-edge financial technology.

You will greet clients, check them into the waiting queue, and help schedule meetings to ensure a smooth lobby flow. You will build trusted relationships, assist with account servicing and opening new accounts, and educate clients on using Chase Mobile App, Chase.com, and ATMs.

Competenze

• Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
• Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
• Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
• Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
• Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
• Ability to quickly and accurately learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Mansioni

• Create a welcoming environment by greeting clients as they enter the branch and managing lobby flow via tablet.
• Exceed client expectations by servicing accounts and opening new accounts while following policies and requirements.
• Educate clients on day-to-day banking and technology self-service options like Chase Mobile App and Chase.com.
• Build meaningful relationships by listening, asking questions, and partnering with team members to meet financial goals.
• Perform branch operations, including cash devices, while adhering to bank policies and procedures.

Conoscenze

Client service

Relationship building

Communication

Teamwork

Problem solving

Cash handling

Formazione

High school diploma or GED

Descrizione del lavoro

JPMorgan Chase & Co. in Spring Hill, TN is seeking an Associate Banker to welcome clients and provide attentive service while using the latest banking solutions and cutting-edge financial technology.

You will greet clients, check them into the waiting queue, and help schedule meetings to ensure a smooth lobby flow. You will build trusted relationships, assist with account servicing and opening new accounts, and educate clients on using Chase Mobile App, Chase.com, and ATMs.