Client-First Banking Associate

VetJobs; Phoenix (AZ); On-site; USD 38,000 - 52,000; Full time

Job summary

JP Morgan Chase in Phoenix seeks an Associate Banker to deliver hospitality‑driven service and help clients achieve their financial goals. You will greet clients, open and service accounts, and guide customers through Chase Mobile App and Chase.com while partnering with branch teammates to meet objectives.

The role emphasizes building trusted client relationships, learning products quickly, and maintaining strong compliance with banking policies.

Qualifications

• Customer service experience or comparable experience.
• High school diploma or GED.
• Ability to learn products, services, and procedures quickly.
• Strong communication and listening skills.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and service existing ones while following policies and regulations.
• Educate clients on day-to-day transactions and digital banking options.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Support branch operations, including cash handling per bank procedures.

Skills

Customer service

Relationship building

Clear communication

Problem solving

Team collaboration

Education

High School Diploma or GED

Job description

JP Morgan Chase in Phoenix seeks an Associate Banker to deliver hospitality‑driven service and help clients achieve their financial goals. You will greet clients, open and service accounts, and guide customers through Chase Mobile App and Chase.com while partnering with branch teammates to meet objectives.

The role emphasizes building trusted client relationships, learning products quickly, and maintaining strong compliance with banking policies.