Customer-First Banking Associate | Tech-Driven Service

JPMorganChase; Phoenix (AZ); On-site; USD 42,000 - 60,000; Full time

Job summary

Chase, a leading financial services firm, seeks an Associate Banker in Phoenix to deliver welcoming, friendly service and guide clients through banking solutions using Chase Mobile App and online tools.

You will build trusted relationships, assist with account openings and servicing, and collaborate with the branch team to help clients achieve their financial goals while adhering to policies and regulatory requirements.

Qualifications

• Customer service experience or similar background.
• Ability to learn products, services, and procedures quickly.
• Comfort with using digital banking tools and apps.
• Strong interpersonal and communication skills.

Responsibilities

• Welcome clients and provide attentive, friendly service in the branch.
• Assist with account openings, servicing, and regulatory compliance.
• Educate clients on digital banking and self‑service options.
• Build trusted relationships by listening, asking questions, and offering solutions.
• Collaborate with branch team to meet clients' financial goals.

Skills

Client service

Relationship building

Communication

Teamwork

Technology literacy

Education

High school diploma or GED

Tools

Chase Mobile App

Job description

Chase, a leading financial services firm, seeks an Associate Banker in Phoenix to deliver welcoming, friendly service and guide clients through banking solutions using Chase Mobile App and online tools.

You will build trusted relationships, assist with account openings and servicing, and collaborate with the branch team to help clients achieve their financial goals while adhering to policies and regulatory requirements.