Client-First Banking Associate

JPMorganChase; Maryland; On-site; USD 42,000 - 62,000; Full time

Job summary

Chase is looking for an Associate Banker to join our branch team, delivering attentive, hospitality-driven service that helps clients feel welcomed and understood. You will greet clients, manage lobby traffic with a tablet, and schedule meetings to ensure a smooth experience.

You will assist with account servicing and new account openings, educate clients on digital tools like Chase Mobile App, and collaborate with colleagues to help clients achieve their financial goals while adhering to

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to quickly and accurately learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Exceed client expectations by servicing accounts and opening new accounts while following policies and regulatory requirements.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com and ATMs.
• Build meaningful relationships by listening, asking questions, and sharing product knowledge with the team.
• Perform branch operations and cash handling in line with bank policies.

Skills

Client service

Relationship building

Active listening

Team collaboration

Learning quickly

Education

High school diploma or GED

Job description

Chase is looking for an Associate Banker to join our branch team, delivering attentive, hospitality-driven service that helps clients feel welcomed and understood. You will greet clients, manage lobby traffic with a tablet, and schedule meetings to ensure a smooth experience.

You will assist with account servicing and new account openings, educate clients on digital tools like Chase Mobile App, and collaborate with colleagues to help clients achieve their financial goals while adhering to