Client-First Banker: Tech-Savvy Service & Growth

JPMorgan Chase & Co.; New York (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

Chase is seeking an Associate Banker at the Broadway and 61st St branch in New York, NY. The role focuses on delivering exemplary client service, greeting customers, and guiding them through banking solutions with a welcoming, high-tech approach.

You will build trusted relationships, promote products, and support branch goals while adhering to policies and procedures, ensuring a superior client experience in a fast-paced environment.

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships.
• Ability to engage clients – communicate clearly and understand needs.
• Ability to quickly and accurately learn products, services, and procedures.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by account servicing and opening new accounts while complying with policies and regulations.
• Educate clients on day-to-day banking and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships with clients and collaborate with branch team to help achieve financial goals.
• Perform branch operations, including cash devices, while following bank policies.

Skills

Client service

Relationship building

Communication

Product knowledge

Teamwork

Technology literacy

Learning agility

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker at the Broadway and 61st St branch in New York, NY. The role focuses on delivering exemplary client service, greeting customers, and guiding them through banking solutions with a welcoming, high-tech approach.

You will build trusted relationships, promote products, and support branch goals while adhering to policies and procedures, ensuring a superior client experience in a fast-paced environment.