Client-First Banker — Tech-Savvy Relationship Builder

JPMorganChase; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Chase branch in New York is seeking an Associate Banker to deliver welcoming, attentive service and build trusted relationships with clients. You will educate customers on digital tools like Chase Mobile App and Chase.com, help with everyday banking needs, and support branch operations to ensure smooth service.

Ideal candidates have a high school diploma, strong customer service mindset, and the ability to learn products quickly.

Qualifications

• High school diploma or GED required.
• Customer service experience preferred.
• Ability to quickly learn products, services, and procedures.
• Cash handling experience preferred.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow and scheduling meetings.
• Exceed client expectations by servicing accounts and opening new accounts in compliance with policies and regulatory requirements.
• Educate clients on day-to-day banking and digital tools like Chase Mobile App, Chase.com, and ATMs.
• Build relationships through active listening, empathy, and sharing product knowledge with the branch team.
• Perform branch operations including cash devices while adhering to bank policies and procedures.

Skills

Client service experience

Cash handling experience

Product knowledge learning

Education

High school diploma or GED

Job description

Chase branch in New York is seeking an Associate Banker to deliver welcoming, attentive service and build trusted relationships with clients. You will educate customers on digital tools like Chase Mobile App and Chase.com, help with everyday banking needs, and support branch operations to ensure smooth service.

Ideal candidates have a high school diploma, strong customer service mindset, and the ability to learn products quickly.