Client-Focused Banker: Tech-Savvy Relationship Builder

Next Frontier Capital; New York (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Tuition reimbursement

Mental health support

Job summary

Chase in New York is seeking an Associate Banker to welcome clients, provide attentive service, and help them achieve financial goals. You will build trusted relationships, learn products quickly, and work with the branch team to deliver seamless service across accounts and digital tools.

Ideal candidates will have strong communication, problem-solving skills, and a high school diploma or GED. The role emphasizes hospitality, compliance, and client-focused care.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed their expectations.
• Ability to engage clients with clear and polite communication.
• Ability to resolve client issues with attention to detail.
• Ability to elevate the client experience through teamwork.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby flow, and scheduling meetings.
• Exceed client expectations by servicing accounts and opening new accounts while following policies and regulatory requirements.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Handle branch operations and cash devices in line with bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Learning agility

Education

HS diploma or GED

Job description

Chase in New York is seeking an Associate Banker to welcome clients, provide attentive service, and help them achieve financial goals. You will build trusted relationships, learn products quickly, and work with the branch team to deliver seamless service across accounts and digital tools.

Ideal candidates will have strong communication, problem-solving skills, and a high school diploma or GED. The role emphasizes hospitality, compliance, and client-focused care.