Client-First Banker: Hospitality + Tech Solutions

J.P. Morgan; New York (NY); On-site; USD 52,000 - 76,000; Full time

Job summary

Chase is seeking an Associate Banker in New York to deliver welcoming, attentive service and build trusted client relationships through informed product recommendations and efficient use of Chase technology platforms.

In this role you will open accounts, perform servicing, and ensure compliance with policies while contributing to branch goals and client satisfaction. A strong client-first mindset and teamwork are essential for success.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to adapt to banking policies and procedures.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service, greeting clients as they enter the branch.
• Provide account servicing and maintenance and open new accounts while complying with policies and regulatory requirements.
• Educate clients on day-to-day banking and technology self-service options like the Chase Mobile App and Chase.com.
• Build relationships by listening, asking thoughtful questions, and sharing product knowledge to help clients achieve goals.
• Perform branch operations, including managing cash devices, while following bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Learning ability

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker in New York to deliver welcoming, attentive service and build trusted client relationships through informed product recommendations and efficient use of Chase technology platforms.

In this role you will open accounts, perform servicing, and ensure compliance with policies while contributing to branch goals and client satisfaction. A strong client-first mindset and teamwork are essential for success.