Client-First Banker: Tech-Savvy & Service

Aumni; Winston-Salem (NC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive total rewards package

Comprehensive health benefits

Retirement savings plan

Tuition reimbursement

Job summary

Chase is seeking an Associate Banker in Winston-Salem to deliver welcoming, attentive service and leverage digital banking tools to assist clients. You will build trusted relationships, help with account openings, and educate customers on Chase Mobile App and online platforms.

The role emphasizes strong client care, teamwork, and adherence to policy, contributing to branch success and excellent customer experiences.

Qualifications

• Customer service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients, manage lobby flow, check clients in, and schedule meetings.
• Provide account servicing, openings for new accounts, and ensure compliance with policies and regulations.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships through empathy, active listening, and cross-team collaboration to meet clients' financial goals.
• Handle branch operations and cash devices while following bank procedures.

Skills

Customer service

Communication

Relationship building

Problem solving

Team collaboration

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker in Winston-Salem to deliver welcoming, attentive service and leverage digital banking tools to assist clients. You will build trusted relationships, help with account openings, and educate customers on Chase Mobile App and online platforms.

The role emphasizes strong client care, teamwork, and adherence to policy, contributing to branch success and excellent customer experiences.