Client-First Banker: Tech-Savvy Relationship Builder

JPMorgan Chase; Hartville (OH); Presencial; USD 36.000 - 60.000; Jornada completa

Descripción de la vacante

Chase is seeking an Associate Banker to deliver exceptional client experiences in a welcoming branch setting. You will greet clients, manage lobby flow, and provide attentive account servicing while promoting digital tools like Chase Mobile App and Chase.com.

You will build trusted relationships, educate clients on banking solutions, and collaborate with branch teammates to meet financial goals while ensuring compliance with policies and regulatory requirements.

Formación

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to learn products, services, and procedures quickly.
• Strong communication and teamwork to deliver seamless service.

Responsabilidades

• Create a welcoming environment by greeting clients and managing lobby flow using a tablet.
• Provide account servicing, maintenance and new accounts in compliance with policies and regulations.
• Educate clients on day-to-day banking and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and sharing product knowledge with branch teammates.
• Handle branch operations and cash devices according to bank policies.

Conocimientos

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Learning agility

Educación

High school diploma or GED

Herramientas

Chase Mobile App

Chase.com

ATMs/Cash handling

Descripción del empleo

Chase is seeking an Associate Banker to deliver exceptional client experiences in a welcoming branch setting. You will greet clients, manage lobby flow, and provide attentive account servicing while promoting digital tools like Chase Mobile App and Chase.com.

You will build trusted relationships, educate clients on banking solutions, and collaborate with branch teammates to meet financial goals while ensuring compliance with policies and regulatory requirements.