Client-First Banker: Tech-Savvy Service Leader

Fairygodboss; Cincinnati (OH); On-site; USD 38,000 - 52,000; Full time

Job summary

Chase is seeking an Associate Banker to welcome clients and deliver attentive financial service at the branch. You will represent the Chase brand, build trusted client relationships, and promote products and digital tools to help customers meet their goals.

In this role you will greet clients, open accounts, assist with transactions, and collaborate with the branch team to provide seamless service while adhering to policies and regulatory requirements.

Qualifications

• Client service experience or comparable experience.
• Ability to greet clients and provide attentive service.
• Ability to learn products, services and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new ones.
• Educate clients on day-to-day banking and digital tools like Chase Mobile App.
• Build relationships by listening, asking questions, and collaborating with branch team.
• Perform branch operations, including cash handling in line with policies.

Skills

Client service

Relationship building

Communication

Problem resolution

Team collaboration

Product knowledge

Learning new products

Cash handling

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to welcome clients and deliver attentive financial service at the branch. You will represent the Chase brand, build trusted client relationships, and promote products and digital tools to help customers meet their goals.

In this role you will greet clients, open accounts, assist with transactions, and collaborate with the branch team to provide seamless service while adhering to policies and regulatory requirements.