Client-First Banker | Tech-Savvy & Relationship Builder

JPMorganChase; West Des Moines (IA); On-site; USD 42,000 - 55,000; Full time

Job summary

Chase is seeking an Associate Banker in West Des Moines to deliver welcoming, attentive service while helping clients meet their financial goals. You will showcase digital tools, open accounts, and provide friendly, knowledgeable assistance.

Responsibilities include greeting clients, managing the lobby, and working with branch teammates to achieve branch goals, while adhering to all policies and procedures.

Qualifications

• High school diploma or GED required.
• Strong customer service and relationship-building skills.
• Ability to learn banking products and digital tools.
• Excellent communication and teamwork capabilities.
• Basic cash handling and transaction knowledge.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Open new accounts and service existing ones in compliance with policies.
• Educate clients on digital banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and collaborating with branch teammates.
• Support branch operations, including cash handling and adherence to procedures.

Skills

Client service

Communication

Teamwork

Problem solving

Tech proficiency

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

Job description

Chase is seeking an Associate Banker in West Des Moines to deliver welcoming, attentive service while helping clients meet their financial goals. You will showcase digital tools, open accounts, and provide friendly, knowledgeable assistance.

Responsibilities include greeting clients, managing the lobby, and working with branch teammates to achieve branch goals, while adhering to all policies and procedures.