Customer-First Banker: Tech-Savvy & Relationship Builder

JPMorganChase; The Villages (FL); On-site; USD 42,000 - 55,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver welcoming, attentive service and help clients meet their financial goals. You will use digital tools like Chase Mobile App and Chase.com to assist with everyday banking and account openings, while building trusted relationships and providing knowledgeable product recommendations.

You will contribute to branch success by greeting clients, processing transactions, and supporting operations in a compliant, customer-focused environment.

Qualifications

• Client service experience or comparable experience.
• Strong communication and listening skills with a client-first mindset.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Greet clients and create a welcoming environment in the branch.
• Provide account servicing and maintenance; assist with opening new accounts.
• Educate clients on day-to-day banking and technology self-service options.
• Build relationships by listening, asking questions, and sharing solutions.
• Support branch operations and cash handling per bank policies.

Skills

Client service

Relationship building

Communication

Problem resolution

Team collaboration

Product knowledge

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver welcoming, attentive service and help clients meet their financial goals. You will use digital tools like Chase Mobile App and Chase.com to assist with everyday banking and account openings, while building trusted relationships and providing knowledgeable product recommendations.

You will contribute to branch success by greeting clients, processing transactions, and supporting operations in a compliant, customer-focused environment.