Client-First Banker: Tech-Savvy & Relationship Builder

Fairygodboss; Franklin (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health care

Wellness centers on site

Retirement plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to deliver warm, attentive service and build trusted client relationships. You will greet clients, manage lobby flow, and use digital tools to support their banking needs, including opening accounts and guiding customers through Chase Mobile App and online platforms.

The role emphasizes teamwork, adherence to policies, and accurate service delivery to help clients achieve their financial goals.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships and communicate clearly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Open new accounts and service existing ones while complying with policies and procedures.
• Educate clients on day-to-day banking and digital channels like Chase Mobile App and ATMs.
• Build relationships through active listening and collaboration with branch team members.
• Perform branch operations and cash handling in line with bank policies.

Skills

Client service

Communication

Teamwork

Problem solving

Product knowledge

Education

High school diploma or GED

Tools

Chase Mobile App

Job description

Chase is seeking an Associate Banker to deliver warm, attentive service and build trusted client relationships. You will greet clients, manage lobby flow, and use digital tools to support their banking needs, including opening accounts and guiding customers through Chase Mobile App and online platforms.

The role emphasizes teamwork, adherence to policies, and accurate service delivery to help clients achieve their financial goals.