Client-First Banker: Relationship Builder & Tech-Savvy

Fairygodboss; Canton (OH); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Health insurance

On-site health centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to deliver warm, attentive service and represent our brand with hospitality. You will greet clients, open new accounts, and guide customers through digital tools like Chase Mobile App and Chase.com to meet their financial goals.

You will build trusted relationships, learn products quickly, and collaborate with branch teammates to provide seamless service while handling branch operations in compliance with policies.

Qualifications

• Ability to put clients first and deliver attentive, friendly service.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, courteous communication.
• Ability to resolve client issues quickly and accurately.
• Ability to work as part of a team to deliver seamless service.
• Ability to learn products, services, and procedures quickly.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby traffic.
• Open new accounts and service existing accounts in compliance with policies.
• Assist clients with day-to-day banking transactions and self-service options.
• Build meaningful relationships by listening and asking questions.
• Perform branch operations including cash handling and ATM maintenance.

Skills

Client service

Relationship building

Communication skills

Problem resolution

Team player

Learning agility

Education

High school diploma or GED

Tools

Chase Mobile App

Job description

Chase is seeking an Associate Banker to deliver warm, attentive service and represent our brand with hospitality. You will greet clients, open new accounts, and guide customers through digital tools like Chase Mobile App and Chase.com to meet their financial goals.

You will build trusted relationships, learn products quickly, and collaborate with branch teammates to provide seamless service while handling branch operations in compliance with policies.