Client-First Banker Associate: Relationship Builder

JPMorgan Chase & Co.; West Des Moines (IA); On-site; USD 38,000 - 56,000; Full time

Job summary

JPMorgan Chase & Co. in West Des Moines seeks an Associate Banker to welcome clients, deliver attentive service, and promote our banking solutions using digital tools and friendly guidance.

You will build trusted relationships, explain products, assist with day-to-day transactions, open new accounts, and support branch operations while adhering to all policies and regulatory requirements.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby flow, and scheduling meetings.
• Exceed client expectations by providing account servicing, maintenance, and opening new accounts in compliance with policies and regulations.
• Educate and assist clients with day-to-day banking transactions using Chase Mobile App, Chase.com, and ATMs.
• Build trusted relationships by listening, asking questions, and sharing product knowledge to help clients achieve financial goals.
• Perform branch operations and cash handling while adhering to all bank policies and procedures.

Skills

Client service

Relationship building

Communication

Teamwork

Attention to detail

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in West Des Moines seeks an Associate Banker to welcome clients, deliver attentive service, and promote our banking solutions using digital tools and friendly guidance.

You will build trusted relationships, explain products, assist with day-to-day transactions, open new accounts, and support branch operations while adhering to all policies and regulatory requirements.