Client-First Banker: Relationship Builder & Tech-Savvy

JPMorganChase; Downingtown (Chester County); On-site; USD 42,000 - 64,000; Full time

Job summary

Chase is seeking an Associate Banker to welcome clients, deliver attentive service, and promote digital banking solutions, helping clients meet their financial goals. You will open new accounts, assist with everyday transactions, and build trusted relationships by listening, asking questions, and collaborating with the branch team to provide seamless service.

You will guide clients through digital tools like Chase Mobile App and Chase.com to meet their goals, in a welcoming, inclusive branch

Qualifications

• Client-first mindset and ability to exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand their needs.
• Ability to resolve client issues with attention to detail.
• Ability to collaborate with the team to deliver seamless service.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby traffic, and scheduling meetings.
• Open new accounts and provide account servicing while complying with policies and regulatory requirements.
• Educate clients on day-to-day banking and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and sharing product knowledge with clients and team members.
• Perform branch operations and cash handling following bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Learning quickly

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to welcome clients, deliver attentive service, and promote digital banking solutions, helping clients meet their financial goals. You will open new accounts, assist with everyday transactions, and build trusted relationships by listening, asking questions, and collaborating with the branch team to provide seamless service.

You will guide clients through digital tools like Chase Mobile App and Chase.com to meet their goals, in a welcoming, inclusive branch