Client-First Banker: Tech-Savvy Relationship Builder

JPMorgan Chase; Florida; On-site; USD 45,000 - 60,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker to provide exceptional client service in a branch setting. You will greet clients, open and service accounts, and guide customers through digital banking tools, delivering a seamless financial experience.

Focus is on building trusted relationships, explaining products, and collaborating with team members to achieve branch goals. Compliance with policies and accurate cash handling are essential.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients as they enter the branch and managing lobby flow with a tablet.
• Exceed client expectations by servicing accounts and opening new accounts per policies and regulatory requirements.
• Educate clients on everyday banking and digital self-service options like Chase Mobile App and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge to help clients meet goals.
• Perform branch operations, including cash devices, while adhering to bank policies.

Skills

Client service

Active listening

Communication

Teamwork

Technology literacy

Education

High school diploma or GED

Job description

JPMorgan Chase is seeking an Associate Banker to provide exceptional client service in a branch setting. You will greet clients, open and service accounts, and guide customers through digital banking tools, delivering a seamless financial experience.

Focus is on building trusted relationships, explaining products, and collaborating with team members to achieve branch goals. Compliance with policies and accurate cash handling are essential.