Client-First Banker: Tech-Savvy Relationship Builder

JPMorgan Chase & Co.; Carmel (IN); On-site; USD 38,000 - 54,000; Full time

Job summary

JPMorgan Chase & Co. in Carmel, IN, seeks an Associate Banker to welcome clients, provide attentive service, and use modern banking solutions to support financial goals. You will represent the brand with hospitality and build lasting relationships through active listening and product knowledge.

The role involves opening accounts, assisting with day-to-day transactions, guiding customers to digital channels, and collaborating with branch teammates to deliver consistent, comprehensive service.

Qualifications

• Client-first service mindset focused on hospitality and welcoming environments.
• Ability to build trusted relationships with clients through genuine care.
• Clear, polite communication to understand and help clients.
• Strong problem-solving with attention to detail to resolve issues.
• Team collaboration to deliver seamless service and meet goals.
• Ability to quickly learn banking products, services, and procedures.
• High school diploma or GED.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Exceed client expectations by account servicing, maintenance, and opening new accounts.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships through active listening and product knowledge alongside the team.
• Handle branch operations and cash devices in compliance with policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Learning quickly

Tech savvy

Cash handling experience

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Carmel, IN, seeks an Associate Banker to welcome clients, provide attentive service, and use modern banking solutions to support financial goals. You will represent the brand with hospitality and build lasting relationships through active listening and product knowledge.

The role involves opening accounts, assisting with day-to-day transactions, guiding customers to digital channels, and collaborating with branch teammates to deliver consistent, comprehensive service.