Client-First Banker: Tech-Savvy Financial Guidance

JPMorgan Chase & Co.; Bethlehem (Northampton County); On-site; USD 42,000 - 54,000; Full time

Job summary

JPMorgan Chase & Co. in Bethlehem, PA is hiring an Associate Banker to embody the Chase brand through welcoming, client‑focused service and modern banking tools.

You will greet clients, open and service accounts, and help customers navigate Chase Mobile App, Chase.com, and ATMs while adhering to all banking rules. You’ll listen, educate, and partner with the team to meet clients’ financial goals.

Strong communication, integrity, and willingness to learn are essential to success in this role.

Qualifications

• Must have client service experience.
• Ability to build trusted relationships.
• Clear, polite communication with clients.
• Resolve client issues with attention to detail.
• Collaborate with branch team to serve clients.
• Ability to learn products and procedures quickly.
• Experience in client service or similar role.
• High school diploma or GED equivalent.

Responsibilities

• Greet clients and manage lobby traffic to deliver welcoming service.
• Open new accounts and service existing ones in compliance with policies.
• Assist clients with day-to-day banking and digital channels.
• Build relationships through active listening and collaborative teamwork.
• Support branch operations including cash devices while following policies.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Learning quickly

Attention to detail

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Bethlehem, PA is hiring an Associate Banker to embody the Chase brand through welcoming, client‑focused service and modern banking tools.

You will greet clients, open and service accounts, and help customers navigate Chase Mobile App, Chase.com, and ATMs while adhering to all banking rules. You’ll listen, educate, and partner with the team to meet clients’ financial goals.

Strong communication, integrity, and willingness to learn are essential to success in this role.