Client-First Banking Associate: Tech-Savvy & Service-Driven

JPMorgan Chase & Co.; Bethlehem (Northampton County); On-site; USD 40,000 - 58,000; Full time

Job summary

JPMorgan Chase & Co. in Bethlehem, PA, is seeking an Associate Banker to represent the Chase brand with hospitality, delivering friendly service and helping clients achieve financial goals using modern banking solutions.

You will greet clients, open accounts, service existing ones, guide customers to digital channels like Chase Mobile App, and collaborate with branch teammates to ensure a seamless experience.

Qualifications

• Client-first mindset with ability to deliver friendly service.
• Ability to build trusted relationships in financial services.
• Strong communication to understand and assist client needs.
• Ability to learn products, services, and procedures quickly.
• Maintain compliance with policies and regulatory requirements.
• Cash handling experience preferred.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new ones.
• Educate clients on digital banking tools and self-service options.
• Build relationships by listening, asking questions, and offering solutions.
• Support branch operations and adherence to bank policies.

Skills

Client service

Relationship building

Communication

Attention to detail

Team collaboration

Product knowledge

Learning quickly

Cash handling

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

Job description

JPMorgan Chase & Co. in Bethlehem, PA, is seeking an Associate Banker to represent the Chase brand with hospitality, delivering friendly service and helping clients achieve financial goals using modern banking solutions.

You will greet clients, open accounts, service existing ones, guide customers to digital channels like Chase Mobile App, and collaborate with branch teammates to ensure a seamless experience.