Client-First Banker: Relationships & Tech Solutions

JPMorganChase; Asheville (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

JP Morgan Chase in Asheville, NC is seeking an Associate Banker to deliver welcoming, attentive service and build trusted client relationships. You will educate clients on banking solutions, assist with new accounts, and guide them through Chase digital tools to meet their financial goals.

You will collaborate with branch teammates to provide consistent, high-quality service and support daily operations in a busy branch environment.

Qualifications

• Client-first mindset with attentive, friendly service.
• Ability to build trusted relationships with clients.
• Clear, polite communication to understand and help clients.
• Resolving client issues with attention to detail.
• Collaborate with branch team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Assist with account servicing, maintenance, and opening new accounts while following policies.
• Educate clients on day-to-day banking tasks using Chase Mobile App, Chase.com, and ATMs.
• Develop meaningful client relationships by listening and asking questions.
• Support branch operations, including cash devices, in line with bank procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Learning quickly

Education

High school diploma or GED

Job description

JP Morgan Chase in Asheville, NC is seeking an Associate Banker to deliver welcoming, attentive service and build trusted client relationships. You will educate clients on banking solutions, assist with new accounts, and guide them through Chase digital tools to meet their financial goals.

You will collaborate with branch teammates to provide consistent, high-quality service and support daily operations in a busy branch environment.