Client-First Banker: Personal Banking & Tech Solutions

JPMorganChase; Topeka (KS); On-site; USD 42,000 - 65,000; Full time

Job summary

JP Morgan Chase is seeking an Associate Banker to deliver welcoming, attentive service and cultivate trusted relationships with clients at the branch. You will present solutions, educate clients on self-service tools, and collaborate with the team to meet financial goals while upholding banking policies.

The role emphasizes client-first service, onboarding new accounts, and using Chase Mobile App and ATMs to meet customer needs. Strong communication and teamwork are essential.

Qualifications

• Client service experience or comparable experience.
• Ability to quickly and accurately learn products, services, and procedures.
• High school diploma or GED required.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Assist with account servicing, maintenance and opening new accounts while complying with policies.
• Educate clients on day-to-day banking and technology self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and sharing product knowledge to help clients meet financial goals.
• Perform branch operations and manage cash devices in accordance with bank policies.

Skills

Client service

Relationship building

Communication

Teamwork

Tech literacy

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

JP Morgan Chase is seeking an Associate Banker to deliver welcoming, attentive service and cultivate trusted relationships with clients at the branch. You will present solutions, educate clients on self-service tools, and collaborate with the team to meet financial goals while upholding banking policies.

The role emphasizes client-first service, onboarding new accounts, and using Chase Mobile App and ATMs to meet customer needs. Strong communication and teamwork are essential.