Client-First Banking Associate | Tech-Savvy Relationship Builder

JPMorgan Chase & Co.; Asheville (NC); On-site; USD 40,000 - 48,000; Full time

Job summary

JPMorgan Chase & Co. in Asheville seeks an Associate Banker to deliver welcoming, high‑quality service while representing the Chase brand in the branch.

You will help clients with everyday banking, open new accounts, and promote digital tools like Chase Mobile App, Chase.com, and ATMs to meet financial goals. The role emphasizes trust, empathy, and teamwork in a busy branch environment.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to learn products, services, and procedures.
• Strong communication and interpersonal skills.

Responsibilities

• Greet clients, deliver friendly service, and manage lobby flow using a tablet.
• Assist with account servicing, maintenance, and opening new accounts per policies.
• Educate clients on day-to-day banking and digital self-service tools.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Support branch operations including cash devices while following bank procedures.

Skills

Client service

Relationship building

Effective communication

Team collaboration

Problem solving

Learning ability

Attention to detail

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Asheville seeks an Associate Banker to deliver welcoming, high‑quality service while representing the Chase brand in the branch.

You will help clients with everyday banking, open new accounts, and promote digital tools like Chase Mobile App, Chase.com, and ATMs to meet financial goals. The role emphasizes trust, empathy, and teamwork in a busy branch environment.