Client-First Banker: Tech-Savvy & Relationship Builder

JP Morgan Chase; United States; On-site; USD 42,000 - 56,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker to deliver exceptional client experiences in our branch environment. You will greet clients, open and service accounts, and guide customers through Chase digital tools.

You will build trusted relationships, listen actively to client needs, and collaborate with team members to achieve client financial goals while ensuring compliance with bank policies and regulatory requirements.

Qualifications

• Client-first mindset with a welcoming, attentive service approach.
• Ability to build trusted relationships with clients.
• Clear and polite communication to understand and assist clients.
• Strong resolution skills for client inquiries and issues.
• Collaborative teamwork to deliver seamless service.
• Willingness to learn banking products, services, and procedures.
• Previous client service experience or similar background.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and service existing ones in compliance with policies.
• Educate clients on day-to-day banking, mobile app, and online tools.
• Build relationships by listening and understanding client needs.
• Handle branch operations and cash-handling duties per bank procedures.

Skills

Client services

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Client listening

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking an Associate Banker to deliver exceptional client experiences in our branch environment. You will greet clients, open and service accounts, and guide customers through Chase digital tools.

You will build trusted relationships, listen actively to client needs, and collaborate with team members to achieve client financial goals while ensuring compliance with bank policies and regulatory requirements.