Client-First Banker: Growth, Tech-Savvy Service

JP Morgan Chase

Spartanburg (SC)

On-site

USD 35,000 - 48,000

Full time

7 days ago

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Job summary

JP Morgan Chase is seeking an Associate Banker in Spartanburg, SC who welcomes clients, delivers attentive service, and introduces them to Chase’s banking solutions. You will guide customers through account needs, teach self-service tools, and collaborate with colleagues to reach financial goals.

The role emphasizes relationship-building, product knowledge, and compliant, high-quality client experiences in a branch setting.

Qualifications

Client service experience is required.
Ability to build trusted relationships with clients.
Strong communication with clients and teammates.
Ability to quickly resolve client questions and issues.
Team collaboration to deliver seamless service.
Willingness to learn products, services and procedures.
High school diploma or GED equivalent.

Responsibilities

Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
Exceed client expectations by servicing accounts and opening new accounts per policies.
Educate clients on day-to-day banking and self-service options including Chase Mobile App, Chase.com, and ATMs.
Build relationships by listening, asking questions, and sharing product knowledge with the team.
Support branch operations, including cash handling and ATM duties, following bank procedures.