Client-First Banker: Relationships & Tech-Savvy Service

J.P. Morgan; New York (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

Chase is seeking an Associate Banker to represent the brand with hospitality and supportive service. You will welcome clients, learn and share product knowledge, and help clients achieve their financial goals using Chase's digital tools.

You will work with the branch team to deliver exceptional experiences and maintain up-to-date knowledge of banking solutions. Strong communication and a client-first mindset are essential, along with the ability to handle day-to-day transactions and adhere to

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and communicate clearly.
• Ability to resolve client issues with attention to detail.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new accounts.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and collaborating with branch team.
• Perform branch operations including cash devices while following policies.

Skills

Client service

Relationship building

Communication

Issue resolution

Team collaboration

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent the brand with hospitality and supportive service. You will welcome clients, learn and share product knowledge, and help clients achieve their financial goals using Chase's digital tools.

You will work with the branch team to deliver exceptional experiences and maintain up-to-date knowledge of banking solutions. Strong communication and a client-first mindset are essential, along with the ability to handle day-to-day transactions and adhere to