Client-First Banker: Tech-Savvy & Relationship Builder

Aumni; New York (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver hospitality‑driven service and build trusted relationships with clients in a branch setting. You will guide customers through everyday banking needs and digital tools, while collaborating with team members to meet financial goals.

Responsibilities include account servicing, opening new accounts, and maintaining compliance with policies. This role emphasizes customer focus, accuracy, and strong communication with clients and colleagues.

Qualifications

• High school diploma or GED required.
• Strong client service experience.
• Ability to build trusted relationships with clients.
• Clear communication and problem‑solving skills.
• Ability to work well in a team to deliver seamless service.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service to clients as they enter the branch.
• Exceed client expectations by servicing accounts and opening new accounts while following policies and procedures.
• Educate clients on day‑to‑day banking and technology options like Chase Mobile App and Chase.com.
• Build meaningful relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations such as cash handling and ATM management in compliance with bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team player

Education

High school diploma or GED

Tools

Chase Mobile App

Job description

Chase is seeking an Associate Banker to deliver hospitality‑driven service and build trusted relationships with clients in a branch setting. You will guide customers through everyday banking needs and digital tools, while collaborating with team members to meet financial goals.

Responsibilities include account servicing, opening new accounts, and maintaining compliance with policies. This role emphasizes customer focus, accuracy, and strong communication with clients and colleagues.