Client-First Banker: Tech-Savvy Financial Guidance

JPMorgan Chase; Valparaiso (IN); On-site; USD 38,000 - 52,000; Full time

Job summary

Chase is seeking an Associate Banker to represent our brand and culture with hospitality, using the latest banking solutions and technology to deliver exceptional client experiences. You will build trusted relationships, share product knowledge, and help clients reach their financial goals.

The role involves welcoming clients, handling account servicing and new accounts, and guiding customers through digital banking tools while adhering to regulatory requirements.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow using a tablet.
• Provide account servicing and maintenance and open new accounts in compliance with policies and regulations.
• Educate clients on day-to-day banking and self-service options (Chase Mobile App, Chase.com, ATMs).
• Build trusted relationships by listening, asking questions, and sharing product knowledge with branch team members.

Skills

Client service

Relationship-building

Communication

Problem-solving

Team collaboration

Learning fast

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

Chase is seeking an Associate Banker to represent our brand and culture with hospitality, using the latest banking solutions and technology to deliver exceptional client experiences. You will build trusted relationships, share product knowledge, and help clients reach their financial goals.

The role involves welcoming clients, handling account servicing and new accounts, and guiding customers through digital banking tools while adhering to regulatory requirements.